Once I filled up the ceramic bowl and forgot to wire the pump through and then had to empty it out again as the cord comes out from underneath and can't be wired once it's already filled with water. More so the ceramic version as the cord hole is built into the reservoir instead of having a separate area (see pictures of other reviews). Re (5) One would think with a two piece bowl, cleaning would be easy, however, I found it quite cumbersome as the cord had to be de-attached from the power adapter and then wired through the hole each and every time you take the pump apart to put the pieces into the dishwasher. Re (4) There is no backup mode for power outages but given the open reservoir design, this wouldn't be an issue for this model as pets can always access water from the large side opening. Being environmentally conscious, we prefer to save some energy and minimize the amount of filter changes/waste production. Re (3): No smart features to turn the pump off during certain hours or periodically throughout the day which is not energy efficient and runs the filter down faster. I wonder how disturbing the noise may have been to her. Our dog who LOVES water wouln't even come near it and she has used other fountains without issues before. In addition, due to the vibration of the pump, the stainless steel version vibrates and worsens the noise, especially with lower water levels (see videos). The splashing sound was not bad with the water bowl being full but once about 1/2" inch was gone, it was very audible. It was audible even from other areas of the house and an absolute no-no for us. Re (2): It is LOUD! One of the main reason why we ended up retuning both bowls was the annoying and loud hum produced by the pump. One downside of the ceramic version is the fact that the power cord wiring is not separate from the water reservoir (see picture) and ends up running through the water quite a bit with a few sharp angles and kinks. It is not clearly labeled as BPA/BPB free. Re (1): Biggest plus: Given that the entire bowl is made of ceramic/stainless steal, there is minimal exposure to plastic, exception being the filter/pump housing and power cord. (7) Suitable for both cat and dog? Larger dogs tend to require access to the reservoir given the anatomy of the drinking process which is why this specific fountain was very appealing (8) Cost of replacement filters as well as footprint on the environment with waste production by the filter (3) Smart features and safety features: does the pump run 24/7 or does it have energy (and filter) saving modes/does it turn off automatically with low water levels. (2) Noise level of both water splashing and the pump We ruled out all plastic water fountains from the beginning which is why I was very intrigued by these two options. Bottom line of my search re plastic: minimizing plastic is possible but there was always going to be some plastic parts involved, mostly the pump container, tubing and some filter holders. Some animals develop acne with plastic which we were wanting to avoid at all costs. (1) no or minimal plastic as it is less hygienic, often questionable dishwasher safe, especially over time, tends to collect biofilm and there is always the concern for chemical leak with prolonged exposure, it tends to be less durable than stainless steal/ceramic. We also have a dog and were hoping to find one that can be used by both animals. We were looking for a fountain for our soon-to-be bengal cat who tend to be attracted to moving/flowing water sources. I typically don't review a lot but after having spent so much time trying to find a pet fountain that meets our criteria, I decided to share the knowledge I acquired after reviewing almost all available fountain on amazon and ordering 4 different fountains.
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